Order Processing
Orders are processed within 1 to 3 business days after confirmation.
During peak seasons, sales events, or holidays, processing times may be slightly longer.
Once your order is shipped, you will receive a confirmation email with tracking details if available.
Shipping Timeframes
Delivery times vary based on destination and product availability. Average delivery timeframe:
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Local or regional shipments: 5 to 10 business days (estimate)
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International shipments: 7 to 15 business days (estimate)
Delivery times are estimates and not guaranteed. External factors such as customs delays, courier issues, holidays, and weather conditions may affect delivery time.
Shipping Fees
Shipping fees are calculated at checkout based on your location, the weight of the products, and the shipping method selected.
Any customs duties, taxes, or import fees are the responsibility of the customer.
Tracking Your Order
Tracking information will be sent via email once available.
Some shipping methods may not include full tracking depending on the destination.
If you have not received tracking information within 5 business days after placing your order, please contact us.
Address Information
Please ensure the shipping address provided is complete and accurate.
Baza Shop is not responsible for delays or lost packages due to incorrect address details provided by the customer.
Failed Delivery or Returned Packages
If a package is returned due to an incorrect address, refusal, or inability to deliver, the customer may be responsible for additional shipping fees to resend the order.
Lost or Damaged Packages
If your package is lost in transit, please contact us at info@baza-shop.com. We will work with the courier to resolve the issue.
If your order arrives damaged, please notify us within 48 hours with photos of the package and items.
Order Changes or Cancellations
Once an order has been processed or shipped, it cannot be modified or canceled.
If you need help with your order, contact us immediately after placing it.
Contact Us
If you have any questions regarding shipping or delivery, we are here to assist you.
Email: info@baza-shop.com
Website: baza-shop.com